Cultural Competency Plan

Written: 2/4/13 - Revised 7/20/13

At the SNWC, we serve a broad spectrum of persons served with much diversity in regards to cultural backgrounds, age, gender, sexual orientation, spiritual beliefs, socioeconomic status and language. We try to demonstrate diversity in our own organization by having staff who demonstrate diversity. For example, we have one staff member who speaks Spanish and Portuguese and was raised in Brazil, two staff members who are of African American race, and we have a predominance of women on staff reflecting the demographics of our persons served who are all female in our eating disorder IOP and mixed gender in our chemical dependency IOP. We have developed marketing material which has photographs of persons from different ethnic and cultural backgrounds. We have cultural awareness and sensitivity training of our staff on an annual basis by one of our own staff member, Corey Emerick, who led us through exercises demonstrating how our cultural assumptions and beliefs can affect how we formulate opinions regarding persons served and our interactions with them. During our treatment team meetings, we consider potential familial and ethnic barriers facing our clients as they try to recover from either their eating disorders or chemical dependency. We try to offer a safe and supportive environment where persons served can share their spiritual beliefs and sexual orientation without fears of judgment. Our staff is open to any feedback from persons served regarding any difficulties experienced from any of their interactions with staff where they felt their beliefs or culture was not respected.